Privacy Policy
This Privacy Policy explains how FreeCreditDisputeLetters.com ("we," "us," or "our") handles information when you visit freecreditdisputeletters.com (the "Site"). We are committed to protecting your privacy and being transparent about our practices. By using the Site, you agree to the practices described here.
Information we collect — and what we don't
We deliberately collect as little information as possible.
- Information you type into our letter generator is never collected. Our letter tools run entirely in your browser. Any names, addresses, account numbers, or other personal details you enter to build a letter stay on your own device — they are not transmitted to us, not uploaded, and not stored on any server.
- Information you send us voluntarily. If you email us or use our contact form, we receive the details you choose to share (such as your name, email address, and message) so we can respond.
- Automatically collected technical data. Like most websites, our hosting provider and analytics/advertising partners may automatically collect standard technical information such as your IP address, browser type, device type, referring pages, and pages viewed. This is described further below.
We do not ask for, and do not want, sensitive information such as your Social Security number, full financial account numbers, or copies of your credit report.
Cookies and web beacons
The Site and its third-party partners may use "cookies" (small text files stored on your device) and "web beacons" (small graphic elements, also called pixel tags) to help the Site function, understand how it is used, and serve relevant advertising. You can disable or delete cookies through your browser settings, though some features may not work as intended if you do.
Third-party advertising
This Site is supported by advertising and may display ads served by third-party advertising companies, including Google.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Site and other websites on the internet.
- Google's use of advertising cookies — including the DoubleClick DART cookie — enables Google and its partners to serve ads to you based on your visit to this Site and/or other sites on the internet.
- Third-party advertising networks and partners may also use cookies, web beacons, and similar technologies to collect information about your activity in order to measure and improve ads and provide advertising targeted to your interests.
You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info and the Network Advertising Initiative opt-out page. For more on how Google uses data, see Google's policy.
Analytics
We may use analytics services (such as Google Analytics) to understand how visitors use the Site — for example, which pages are popular and how people arrive here. These services may set cookies and collect aggregated, non-identifying usage data to help us improve our content. You can learn about opting out of Google Analytics via the Google Analytics Opt-out Browser Add-on.
Third-party links
Our Site contains links to external websites, such as government agencies and credit bureaus. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.
Children's privacy
This Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Your rights under CCPA (California residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information is collected about you, to request deletion of your personal information, and to opt out of the "sale" or "sharing" of your personal information. We do not sell your personal information for money. To exercise these rights, contact us using the details below.
Your rights under GDPR (EEA / UK visitors)
If you are located in the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR) gives you rights over your personal data, including the right to access, correct, delete, restrict, or object to processing of your data, and the right to data portability. Where we process data, we do so on the basis of your consent or our legitimate interest in operating and funding a free educational service. You may withdraw consent at any time and may lodge a complaint with your local data protection authority.
Data security
We take reasonable measures to protect information. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
How to contact us
If you have any questions about this Privacy Policy or your data, please email us at contact@freecreditdisputeletters.com or visit our contact page.